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How harta111 Handles Your Personal Information

Your privacy matters to how we run things at harta111. This page explains what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and use our lobby — and what your rights are over that data.

Data you controlSecure account storageDANA, OVO, GoPay contextContact us anytimeIndonesia-region policy
harta111 How harta111 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are not afterthoughts in how we run harta111. Here is what we do in practice to protect the data you share with us.

Encryption in Transit

All data passed between your device and our servers — including your DANA deposit details and login credentials — is encrypted via SSL. No plain-text transmission.

Retention and Deletion

We keep your account data only as long as your account is active or as required by applicable regulation. Once outside the retention window, personal data is purged from active systems.

Cookies and Session Control

Session cookies expire when you close your browser. Persistent cookies for payment method preferences can be cleared any time through your browser or by contacting support.

Your Right to Access

You can request a full export of the data we hold on your account. Submit the request via Account Settings or email support with your registered DANA, OVO, or GoPay number for identity verification.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how your details are being handled, our support team is reachable through the channels below. We aim to respond to data-related requests within a reasonable timeframe consistent with applicable local law.

Live Chat Open the chat icon from any page in the lobby. Available for account and data queries including wallet verification and personal information requests.
Email Support Send data requests or privacy concerns to our support address shown in your account dashboard. Include your registered phone number for faster handling.
Account Settings Log in and go to Account Settings to update your personal details, review saved payment methods, or submit a data correction request directly.

Common Questions About Your Privacy on harta111

These are the questions we hear most from people checking how their data is handled before or after opening an account.

We collect your name, phone number, email address, and the payment wallet details you link — DANA, OVO, or GoPay. This is used for account verification and processing your transactions.

We do not sell your data to advertisers. Data may be shared with payment processors like your DANA or OVO provider only where needed to complete a transaction or comply with applicable law.

Log in and go to Account Settings, or email our support team with your registered number. We will process deletion requests in line with local data retention requirements.

Transaction records tied to DANA, OVO, and GoPay deposits are kept for the period required by applicable financial regulations, then removed from active systems.

Yes. Log in, go to Account Settings, and edit your details directly. For changes to your registered phone number or linked wallet, contact support to complete identity verification first.

Cookies remember your session and payment preferences. Session cookies clear when you close the browser. You can block or delete persistent cookies through your browser settings without losing your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.